Oaisys Business Call Recording Solutions

OAISYS is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions help companies within a variety of industries attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. Compatible with leading business communications systems, OAISYS Tracer and Talkument applications help companies improve risk management, quality assurance, customer retention, and dispute resolution. Download an OAISYS Brochure to learn more.

Oaisys Call Recording and Professional Interaction Management

Tracer is the industry’s leading contact center management solution, delivering enterprise-class call recording functionality paired with advanced quality assurance, personnel development and reporting tools, as well as optional synchronized screen recording capabilities. It reduces training costs and increases revenue, driving overall contact center profitability.See the Tracer Product Fact Sheet to learn more.

Oaisys is Your Personal Voice Documentation and Collaboration Solution

Talkument personal voice documentation and collaboration software creates digital media documents from business telephone calls, making them available to organize, retrieve, playback, annotate and share as needed. It provides company-wide control over risk management, quality assurance, customer retention, dispute resolution and other key business areas. See the Talkument Product Fact Sheet to learn more.

Oaisys Lets You Access Voice Documents Anytime, Anywhere

OAISYS Mobile Recall is a groundbreaking new feature enhancement to the OAISYS Talkument voice documentation and Tracer call center management software solutions. Now, with a mobile device such as an iPhone or Blackberry, users can access their recorded conversations stored on the central OAISYS recording repository. Via a simple search based on date, extension, phone number or other criteria of relevance to the user, specific calls can be retrieved and played back directly from the mobile device.

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